Contact us


Welcome to OBDSTAR.co.uk

Our After-Sale Warranty: One Year!
Working time from 8:30 a.m to 6:00 p.m EST 6 days a week. The email is 24 hours open for customer. If you have any problems, please feel free to contact us

Contact Person : Elyza
Email: Sales@OBDstar.co.uk 
Live Support: Chat with us online
TEL: +86 15696171912

Whatsapp: +86 13983755934

We are exporters of long-standing and high reputation, engaged in exportationof the OBDSTAR products and willing to enter into business relations with every customers on the basis of equality,mutual benefit and exchanging what one has for what one needs.

Please can rely on us all order or email/message will get our immediate attention!

If you have any question about quotation, problem of the products,delivery , payment, warranty,please feel free contact us!

 
Our warehouse Adresse:  
1st. Floor/ Building 1/ NO.6068/ 188 Industrial Zone/Heng Gang/ Long gang district /Shenzhen/China
Zipcode: 518115

 

All order packages would ship out within 48hours, Every order we would use the best and fast way for customers, if some of them are out of stock or for some reason made shipment delay,we would notice you at the first time via Email or Phone!

Shipment & Delivery

NO TAX, Easy Clearance Way:
1) UK warehouse shipping (2-4 working days)

Mainly used for items stock in UK warehouse, this way used for Country UK,Germany, Portugal, Netherlands,Italy,Spain

2) UK Express No Tax (5-10 working days)
Use
 for UK customers,if you do not need the tool urgently, we will use this way ship to you.

3) Germany Express No Tax (5-10 working days)
Used for used for Germany customers,No Tax or any other extra fee.

4) Normal Post way ( No Tax)
Including Netherlands Post, China Post, USPS Post, Singapore Post, Hongkong Post, shipping within 2kg
Used for most countries,Usually will arrival within 7-15 working days, sometimes will take about 7-28 working days arrival

5) Yanwen Express way ( No Tax)
Used for country not easy clearance , such as Germany, France,Portugal, Spain, Austria , use this way will no tax

Fast Express Way:

1) DHL (2-4 working days arrival ) Used for almost all countries in the world

We would declare lower price on the invoice help you clearance to reduce tax

UK customers :   Declare within 18 GBP,usually no tax
                           Declare 27 USD,will have 3-4 GBP for tax
                           Declare 30-66 USD will have 15-20 GBP for tax
                           Declare 70-100 USD will have 20-35 GBP for tax

Italy Customers : Declare 20-21 USD , No tax

Netherlands customers: Declare 20-22 USD , No Tax

Poland Customers:  Declare 21 USD, mark " Freight as gift " No Tax

USA Customers:  Declare under 200 USD, No tax

Germany Customers :  Custom very strictly , not recommend ship by DHL, if customers wanna ship by DHL, need confirm can finish clearance by yourself

Customers from other countries such as Irelands Norway usually we would declare 20-22 USD on the invoice help clearance,sometimes declare depend on the package weight help you clearance.

2) EMS  ( 7-15 working days arrival)

Customers from Brazil , Greece, Russia package would ship by EMS there's no tax

3) UPS (2-4 working days)
If customers have request , we can use UPS ship to you



Shipping Address Notice:
1, Order shipping address should be the same with paypal address to better confirm customers can receive packages and confirm safety.
If need change address, please need contact us at the first time to confirm delivery.

2, To make sure the delivery and you can receive pacakge on time, Please leave us your phone number so that the delivery can contact you directly when pacakge reached to your country